Shipping policy

Effective Date: January 1, 2025
Daoudy Solution LLC – daoudysolution.myshopify.com

Thank you for choosing Daoudy Solution LLC.
Because our business provides digital marketing services, consulting, automation setups, and downloadable digital products, this Shipping Policy explains how and when your items will be delivered.

Please read carefully before completing your order.

1. Digital Product Delivery

All digital products—such as templates, guides, PDF files, toolkits, automation frameworks, and downloadable resources—are delivered electronically, not physically.

After purchase, you will receive:
• An instant download link on the checkout page
• A confirmation email containing your files
• Access to your customer account to re-download your items anytime

Delivery time: Instant (0–5 minutes)
If delivery takes longer, it is usually due to email provider delays.

If you do not see the email, please check your spam/junk folder or contact us.

2. Delivery of Digital Marketing & Automation Services

For services such as:
• Marketing campaigns
• Automation/chatbot setups
• AI workflow creation
• Consulting or strategy sessions
• Custom digital projects

Delivery is done through:
• Email
• Private link or workspace
• Scheduled online meetings
• WhatsApp/Telegram (for project communication)

Service delivery time varies by project and will be communicated after purchase.

3. No Physical Shipping

We do not ship physical products.
There are no shipping fees, no tracking numbers, and no postal delays.
All offerings are digital or service-based.

If you expected a physical item, contact us immediately so we can clarify or adjust your order.

4. Order Confirmation

After completing an order, you will receive:

  1. Email confirmation

  2. Receipt/invoice

  3. Digital download link or service instructions

If you entered an incorrect email during checkout, please contact us so we can resend your files.

5. Delayed or Missing Deliveries

If you haven't received your purchase within 10 minutes, please:

  1. Check your spam/junk folders

  2. Verify your email address was entered correctly

  3. Email us with your order number

We will resend all digital files manually at no cost.

6. Refunds Related to Delivery

Because we deliver digital products instantly, we cannot offer refunds for "non-shipped" products.

However, refunds may be considered if:
• The digital product was never sent
• There was a technical error preventing access
• The purchased service has not begun

For full details, see our Return & Refund Policy.

7. Contact Us

If you have any questions about delivery or accessing your digital products, contact us:

Daoudy Solution LLC
📧 Email: contact@daoudysolution.com
📞 Phone: +1 236 304 7409
🏢 Address: 1910 Thomes Ave, Cheyenne, WY 82001, USA
🌐 Website: daoudysolution.myshopify.com

We respond within 24 hours.